What are the check-in and check-out times at Occidental Cozumel?
Check-in is at 15:00 and check-out is at 12:00.
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Occidental Cozumel – A Favorite for Families in Cozumel
162US$
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Key details
About the Hotel
Carretera Costera Sur Km 17 San Francisco Palancar,
Cozumel,
Mexico,
Quintana Roo
- Near Playa San Francisco
Great
8.2
7.6
3.9
4.1
Loved by Occidental Cozumel Hotel guests
"We loved the location, the sand beach, the staff at the buffets were outstanding - courteous and very welcoming."
"The lush vegetation, warm welcome, and Mexican hacienda decor immediately take you into exotic vacation mode."
"I love the beach, because you can walk long ways without being crowded."
Accommodation Options
Occidental Cozumel offers 420-square-foot Deluxe rooms with 2 double beds or 1 king bed, terraces or balconies with garden or ocean views, and minibars restocked every third day. Royal Level rooms include daily minibar restocking, hydromassage showers, and shoe cleaning kits. The Royal Level Master Suite features a king bed, living room with half bath, dining area, and kitchenette. All rooms include Wi-Fi, air conditioning, and satellite TV.
Dining Experiences
Seven restaurants serve Mexican, Mediterranean, seafood, and international cuisine, including four à la carte specialty restaurants, two buffets, and a pizzeria open until 1:30 AM. The exclusive Royal Level restaurant 'La Carreta' serves breakfast, lunch, and dinner. Five bars offer cocktails, alcoholic and non-alcoholic beverages, including the 'La Misión' nightclub with DJ and pool table.
Recreation & Activities
Four swimming pools include an activity pool, adults-only relaxation pool, children's pool, and Royal Level hydromassage pool. Activities include diving lessons, 2 lighted tennis courts, beach volleyball, kayaking, snorkeling, water polo, sailing, and windsurfing. The wellness center features a sauna, massage cabins, hydromassage area, and fully equipped gym. A kids' club and evening entertainment program are available.
Island Location
Situated on San Francisco Beach in Cozumel, 20 km from Cozumel town. The hotel is 45 minutes by ferry from Playa del Carmen. The marine environment is among the top 5 diving destinations worldwide, with access to Palancar Reef for swimming with dolphins and sea turtles.
Guest Services
24-hour room service (surcharge applies), concierge service, currency exchange, and ATM. Royal Level guests receive private reception, personalized concierge, fruit bowl upon arrival, and priority restaurant reservations. The hotel offers adapted services for reduced mobility, diving courses with certification, and wedding/honeymoon programs. Staff speak Spanish and English.
“With its blend of lush gardens and beachfront access, this all-inclusive resort in Cozumel appeals to those seeking both relaxation and adventure. I'm particularly drawn to the Royal Level, which offers exclusive services and a heightened sense of luxury, plus there are multiple dining options from casual to upscale. It strikes me as a family-friendly place with diversions for all ages.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Royal Level Luxury
2 persons
420 sq. feet
1 King-size bed
Shower
Bathtub
room details
Triple Room
2 persons
420 sq. feet
2 Double beds
Shower
Bathtub
room details
Double Room
2 persons
420 sq. feet
2 Double beds
Shower
Bathtub
room details
Deluxe Double Room
2 persons
420 sq. feet
2 Double beds
Shower
Bathtub
room details
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Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Horseback riding
- Tennis court
- Billiard tables
- Table tennis
- Fishing
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Occidental Cozumel offers a delightful medley of dining experiences that highlight both local and international flavors. With vibrant settings ranging from beachfront casual to elegantly appointed restaurants, guests can indulge in a variety of culinary delights throughout the day and into the evening.
La Posada
International
Ambiance
Family friendly, Traditional
Key Offerings
With a warm, welcoming atmosphere, La Posada serves a diverse menu perfect for family meals, featuring various international dishes.
Reservation
no
Breakfast, Dinner
Club de Playa
Casual Dining
Ambiance
Family friendly
Key Offerings
A laid-back spot for enjoying lunch, Club de Playa provides refreshing drinks and light bites right by the beach.
Reservation
no
Lunch
La Piazza
Pizza
Ambiance
Casual Dining
Key Offerings
Delight in handcrafted pizzas at La Piazza, an inviting venue perfect for a relaxing dinner with family and friends.
Reservation
no
Dinner
México Lindo
Mexican
Ambiance
Traditional
Key Offerings
Experience authentic Mexican flavors at México Lindo, where traditional dishes are elevated in a charming setting.
Reservation
yes
Dinner
Los Olivos
Mediterranean
Ambiance
Family friendly
Key Offerings
Los Olivos brings the flavors of the Mediterranean to the table, featuring a menu designed for all ages in a friendly setting.
Reservation
yes
Dinner
La Carreta
International
Ambiance
Family friendly, Romantic
Key Offerings
La Carreta is ideal for every meal, offering a variety of international dishes in an inviting atmosphere, perfect for family gatherings or intimate dinners.
Reservation
no
Breakfast, Lunch, Dinner
Coral
Seafood
Ambiance
Casual Dining
Key Offerings
Enjoy a seafood dinner at Coral, where the ocean's bounty is showcased in a relaxed dining experience.
Reservation
no
Dinner
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Occidental Cozumel Hotel Location
Carretera Costera Sur Km 17 San Francisco Palancar,
Cozumel,
Mexico,
Quintana Roo
Map view
Carretera Costera Sur Km 17 San Francisco Palancar,
Cozumel,
Mexico,
Quintana Roo
City landmarks
Landmark
Allegro Cozumel Resort Day Pass
2400 ft
Park
Palancar Reef
1.7
mi
Beach
Nachi Cocom Beach Club & Water Sport Center
2800 ft
Landmark
La Mision
2200 ft
Beach
Playa Mia Grand Beach Park
1.4
mi
Landmark
Playa Palancar
1.5
mi
Landmark
San Francisco Beach
1.1
mi
Beach
Mr Sancho's
1.1
mi
Landmark
Mr. Sancho's Beach Club
1.4
mi
Landmark
El Cedral
1.8
mi
Landmark
Paseo El Cedral Reef
1.5
mi
Landmark
Playa San Francisco
1.7
mi
Beach
Paradise Beach
1.7
mi
Landmark
Feria del Cedral
1.7
mi
Beach
San francisco Beach Club
1.8
mi
Landmark
Arrecife Palancar
2.0
mi
Nearby
Km 16.5 Carretera Sur San Francisco Palancar
Allegro Cozumel Resort Day Pass
1500 ft
Beach
Nachi Cocom Beach Club & Water Sport Center
1500 ft
Restaurants
Alberto's Beach Bar & Restaurant
3500 ft
Carretera Costera Sur km 18
Explore Cozumel
Local Highlights
Allegro Cozumel Resort Day Pass
9 minutes' walk
Day pass grants access to pools, beaches, and activities at this vibrant resort, perfect for families and relaxation.
Palancar Reef
10 minutes' drive
Renowned for its snorkeling and diving opportunities, showcasing vibrant marine life and stunning corals.
El Cedral
10 minutes' drive
Historical site with Mayan ruins and a traditional Mexican market; visit for cultural insights and local crafts.
Alberto's Beach Bar & Restaurant
13 minutes' walk
Casual beachfront dining featuring seafood specialties and tropical cocktails; a relaxed vibe with sweeping ocean views.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Occidental Cozumel guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
193
Former name
Occidental Grand Cozumel Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Helpful staff
Well-kept gardens
Comfy bedding
Cons
Broken air conditioning
Poor food
Small pools
Guest reviewsOpen reviews
FAQs
About Occidental Cozumel
How far is Occidental Cozumel from the nearest attractions?
The hotel is approximately 2 km from Palancar Reef and 25 minutes' drive from Playa Mia Grand Beach Park.
What dining options are available at Occidental Cozumel?
There are seven restaurants including four à la carte options, two buffet restaurants, and a pizzeria open until 1:30 am.
Is parking available at Occidental Cozumel?
Private parking is available on-site for free.
What recreational activities can guests enjoy at Occidental Cozumel?
Guests can partake in activities such as snorkeling, kayaking, beach volleyball, tennis, and access to four swimming pools.
What amenities are included in the guest rooms at Occidental Cozumel?
Rooms feature air conditioning, a minibar that is restocked daily, a flat-screen TV, and a private balcony.
What languages are spoken by the staff at Occidental Cozumel?
Staff members are proficient in both Spanish and English.
How far is the nearest airport from Occidental Cozumel?
Cozumel Airport is approximately a 23-minute drive from the hotel.
What entertainment options does Occidental Cozumel provide in the evenings?
The hotel features a nightclub with DJ music and evening entertainment programs.
What is the policy regarding smoking at Occidental Cozumel?
The hotel has non-smoking rooms available.
Do guests at Occidental Cozumel receive complimentary Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
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