Occidental Cozumel – Family Hotel in Cozumel | From 274$/Night

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About the Hotel

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Mexico

“"The resort's location amidst lush gardens and vibrant wildlife is fine."”view full review

Accommodation Options

Occidental Cozumel offers 420-square-foot Deluxe rooms with 2 double beds or 1 king bed, terraces or balconies with garden or ocean views, and minibars restocked every third day. Royal Level rooms include daily minibar restocking, hydromassage showers, and shoe cleaning kits. The Royal Level Master Suite features a king bed, living room with half bath, dining area, and kitchenette. All rooms include Wi-Fi, air conditioning, and satellite TV.

Dining Experiences

Seven restaurants serve Mexican, Mediterranean, seafood, and international cuisine, including four à la carte specialty restaurants, two buffets, and a pizzeria open until 1:30 AM. The exclusive Royal Level restaurant 'La Carreta' serves breakfast, lunch, and dinner. Five bars offer cocktails, alcoholic and non-alcoholic beverages, including the 'La Misión' nightclub with DJ and pool table.

Recreation & Activities

Four swimming pools include an activity pool, adults-only relaxation pool, children's pool, and Royal Level hydromassage pool. Activities include diving lessons, 2 lighted tennis courts, beach volleyball, kayaking, snorkeling, water polo, sailing, and windsurfing. The wellness center features a sauna, massage cabins, hydromassage area, and fully equipped gym. A kids' club and evening entertainment program are available.

Island Location

Situated on San Francisco Beach in Cozumel, 20 km from Cozumel town. The hotel is 45 minutes by ferry from Playa del Carmen. The marine environment is among the top 5 diving destinations worldwide, with access to Palancar Reef for swimming with dolphins and sea turtles.

Guest Services

24-hour room service (surcharge applies), concierge service, currency exchange, and ATM. Royal Level guests receive private reception, personalized concierge, fruit bowl upon arrival, and priority restaurant reservations. The hotel offers adapted services for reduced mobility, diving courses with certification, and wedding/honeymoon programs. Staff speak Spanish and English.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Grand Concierge

2 persons

39 m²

2 Double beds

Shower

Bathtub

room details

Royal Level Luxury

2 persons

39 m²

1 King-size bed

Shower

Bathtub

room details

Deluxe Double Room

2 persons

39 m²

2 Double beds

Shower

Bathtub

room details

Triple Room

2 persons

39 m²

2 Double beds

Shower

Bathtub

room details

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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Cozumel 11.2 km

Airports

Cozumel (CZM) 19.6 km

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Fantastic Dining Experience

“I absolutely loved dining at La Carrera! The baby squid appetizer was amazing, and the quinoa salad in a parmesan bowl was a delight. My husband ordered the ribeye and couldn't stop raving about it. The molten chocolate sphere dessert and table-side Mayan coffee crafted by Felipe were the cherry on top of a fantastic meal.” view full review

Active Beach Fun

“The beach volleyball court provided a fun challenge, even though half the court was on a downhill slope. My husband and I joined in some intense games, a great way to stay active during our stay. I also appreciated the tennis court's transformation into a pickleball court, which we enjoyed in the cool morning hours.” view full review

Spacious and Comfortable Rooms

“Our room was incredibly spacious and comfortable. We stayed in building 18 and appreciated the quiet atmosphere. Our maid Geide was superb, our room was always clean and cute. It was a perfect retreat after our busy days at the resort.” view full review

Well-Maintained Facilities

“The bathroom in our room was well-kept and functional. While certain aspects of the room needed attention, the overall cleanliness of the bathroom made for a pleasant experience. It was great to have all the necessary amenities readily available.” view full review